Question 1

What is World Vision India?

Accepted Answer

World Vision India is one of the country’s largest child-focused humanitarian organisations. With over seven decades of grassroots experience, we use proven and effective development, public engagement and relief practices to empower vulnerable children and communities living in poverty and injustice, helping them become self-sufficient and bring lasting change.

We serve all children regardless of religion, race, ethnicity or gender, as a demonstration of Christ’s unconditional love for all people.

Question 2

What does World Vision India do?

Accepted Answer

World Vision India works to ensure the long-term well-being of children living in poverty by improving their access to healthcare, education, protection and opportunities to participate in society. To make our efforts sustainable, we support not only individual children but also their families and communities. Recognising the importance of socio-economic empowerment, our community-based approach includes a wide range of programmes in economic development, education, health and leadership development. 
We work closely with community-based organisations, government bodies, NGOs and civil society groups to provide holistic support. We also partner with local, state and central governments, as well as academic institutions and other NGOs, to strengthen policies, structures and systems.
Additionally, we respond to natural disasters. For example, we provided critical support to children and families affected by Cyclone Michaung. Our involvement in disaster response dates to the 1977 cyclone in Machilipatnam, Andhra Pradesh.

Question 3

Where does World Vision India work?

Accepted Answer

Starting in 1958 in Kolkata, World Vision India has grown into the country's leading grassroots child-focused organisation. We now work in 111 districts across 22 states and 1 union territory, impacting around 3 lakh children and their families in over 1,113 communities. With more than 70 years of experience, we continue to use proven development practices to empower vulnerable children and communities towards self-reliance and lasting change.

Question 4

Is World Vision India a registered organisation?

Accepted Answer

Yes. World Vision India is registered under the Tamil Nadu Societies Act 1975. Our National Office is based in Chennai.

Question 5

What happens if my sponsored child moves away?

Accepted Answer

If your sponsored child or their family moves away, we will let you know and discontinue that sponsorship. You’ll then be matched with another child in need, so your support can continue making a difference.

Question 6

What is Child Sponsorship?

Accepted Answer

Child Sponsorship is a commitment you make as a sponsor to support not only a child but also their family and community, in partnership with World Vision India. The goal is to ensure the child’s well-being even after our work in that area comes to an end. It’s more than a relationship with just one child – it's an investment in their entire community. This partnership helps create a better future for the child and helps make India a safer and more nurturing place for all children.

Question 7

Can I visit my sponsored child?

Accepted Answer

Yes, you’re welcome to visit your sponsored child and their family. A visit helps you see the difference your support has made. We recommend waiting for at least six months to build a rapport with your sponsored child before planning a visit.
Please email us at  indiasponsors@wvi.org  at least 10 days in advance. Visits are scheduled on weekdays, excluding weekends and national holidays. You’ll also need to read our Child Protection Policy. Please avoid geotagging your sponsored child’s location during the visit.

Question 8

Can I write to my sponsored child?

Accepted Answer

Absolutely! We encourage you to write to your child to get to know them and their family better. If your child is too young to write, a staff member or helper will assist them.

Question 9

Where should I send letters and cards for my sponsored child?

Accepted Answer

World Vision India, 
16, V.O.C. Main Road
Kodambakkam, Chennai – 600024
Include your full name, Partner ID, and the child’s name and ID number either on the envelope or in your letter. You can also email letters to  indiasponsors@wvi.org

Question 10

What if my sponsored child contacts me through social media?

Accepted Answer

For safety reasons, we advise against direct contact with your sponsored child through social media like Facebook or Twitter. This helps protect both you and the child. We encourage all communication to go through official World Vision India channels. Please do not visit your sponsored child without prior arrangement through us, and do not share their personal details or location online. If your child or their family contacts you directly, please report it to us at indiasponsors@wvi.org

Question 11

How can I be sure my money is used properly?

Accepted Answer

World Vision India is committed to transparency and accountability. Our programmes are regularly monitored and evaluated. Our finances are regularly audited at multiple levels, including local project audits, annual statutory audits by reputed firms, and internal audits conducted by our Regional Internal Audit Team.
We follow stringent internal controls to ensure compliance to all applicable laws and provide frequent updates to our supporters.

Question 12

How do I send my sponsorship contribution?

Accepted Answer

You can contribute monthly (₹ 1,000), quarterly (₹ 3,000), half-yearly (₹ 6,000) or annually (₹ 12,000). Payments can be made by cheque, demand draft, UPI or online. For monthly donations, you can use post-dated cheques or set up automatic debit card payments. Please do not send cash or postal orders by mail.
Make cheques or drafts payable to World Vision India.

Question 13

Is my contribution tax-exempt?

Accepted Answer

Yes. All contributions to World Vision India are eligible for 50% tax deduction under Section 80-G of the Income Tax Act.

Question 14

What if I can't continue my sponsorship?

Accepted Answer

We understand that circumstances change. If you need to stop your sponsorship, let us know. We will find another sponsor for your child and ensure the community project continues as planned.

Question 15

Can I send extra gifts to my sponsored child?

Accepted Answer

Yes, extra gifts for birthdays, education or medical needs are welcome. To keep administrative costs manageable, we suggest a minimum gift of ₹ 500. You can add this to your regular sponsorship contribution.

Question 16

How do I get receipts for my contributions?

Accepted Answer

Log in to your account and go to the ‘My Giving’ section under ‘My World’ to download tax receipts. To receive your 10BE tax exemption certificate, make sure your PAN or Aadhaar details and full name (as per government records) are updated in your profile.

Question 17

What does ‘Paid up to date’ mean?

Accepted Answer

It refers to the month and year up to which your contributions have been credited to your sponsored child’s support. The ‘Sponsorship History'.

Question 18

How long can I sponsor a child?

Accepted Answer

You can sponsor a child for up to 10 years or until the child completes basic education. The sponsorship usually continues until the child reaches their teenage years or until our programme in the area concludes.

Question 19

Do I get updates about my sponsored child and their community?

Accepted Answer

Yes. When you begin sponsoring, you’ll receive a welcome kit with your child’s photo, personal details, and information about their community. Within a few months, you’ll receive an introductory letter from your sponsored child.
Each year, you’ll receive an annual progress report on your sponsored child and their community, along with a greeting card and community newsletter. If you write to your child, they’ll also write back.

Question 20

Is Child Sponsorship an effective way to help?

Accepted Answer

Yes, it is one of the most impactful ways to help build a better world for children. When you sponsor a child, you also support their family and community. Together, we develop programmes with local communities that ensure children grow up healthy, educated and protected.
The most vulnerable children are chosen by their communities to be part of the sponsorship programme. Your contributions help fund initiatives like healthcare, education, agriculture, income generation and access to clean water—based on the community's most urgent needs.
In our global experience, supporting children along with their families and communities leads to long-term, positive change. As a sponsor, you can also visit your sponsored child to see the transformation for yourself.

Question 21

How does my sponsored child benefit?

Accepted Answer

Our aim is to improve the well-being of all children in the communities we serve. Your support gives your sponsored child access to essential needs like healthcare, education, clean drinking water, sanitation and livelihood support for their parents. This allows the child to enjoy a healthy, happy and normal childhood.

Question 22

Why should I help a child who lives with their parents?

Accepted Answer

Many children in poverty live with their families rather than in institutions. Our experience shows that children can thrive when their families and communities are strengthened. Your sponsorship helps keep families together by providing the support they need.
In many cases, families have lost one parent, face disabilities, or have been abandoned. Others are simply too poor to meet their children’s basic needs. Supporting such families gives children a chance to grow up in a loving home environment.

Question 23

What is World Vision India’s refund policy for online transactions?

Accepted Answer

If you request a refund for an online transaction or credit card payment, we will process the refund by reversing the transaction through our bank or payment service provider. In cases of incorrect deductions or erroneous transactions, all refund-related charges will be borne by us.

Question 24

What kind of food is provided through nutritional support?

Accepted Answer

We provide locally sourced, nutrient-rich food items designed to meet the dietary needs of growing children and vulnerable families.

Question 25

Are these programmes only for children?

Accepted Answer

While children are the primary focus, we also involve parents, teachers, and community members to build a supportive ecosystem around the child’s learning journey.

Question 26

How is the impact of these programmes measured?

Accepted Answer

We use a combination of regular monitoring, evaluations, community feedback, and reporting to measure progress and ensure transparency and effectiveness.

Question 27

Who conducts the health education sessions?

Accepted Answer

Trained community health workers and nutritionists lead these workshops, using culturally appropriate and practical methods to engage caregivers and families.

Question 28

What infrastructure improvements are being made?

Accepted Answer

We upgrade Anganwadi centres and community facilities with improved kitchens, storage, seating, and sanitation to create safe, child-friendly environments.

Question 29

Can I visit the project or meet the children I’m supporting through these programmes?

Accepted Answer

Yes, we encourage donor engagement. Visits can be arranged with prior notice and coordination through our local offices, in line with child safeguarding protocols.

Question 30

How are beneficiaries selected for these programmes?

Accepted Answer

Children and communities are selected based on need, often in partnership with local authorities, school records, and community leaders to ensure the most vulnerable are prioritised.

Question 31

Is my donation tax-deductible?

Accepted Answer

Yes, all donations made to World Vision India are eligible for tax exemption under Section 80G of the Income Tax Act

Question 32

How can I support World Vision India’s education programmes?

Accepted Answer

You can contribute financially, sponsor a child’s education, volunteer, or support a specific intervention—such as building a classroom or funding a scholarship.

Question 33

Who benefits from the remedial education programmes?

Accepted Answer

These programmes are designed for children who are falling behind in school, helping them bridge learning gaps through tailored support, tutoring, and additional learning resources.

Question 34

How do I know my money reaches the right people?

Accepted Answer

You can be assured that your donation reaches those it is intended to help. Our staff live and work in the communities, ensuring that every contribution is delivered to the right people at the right time.  
World Vision India maintains the highest standards of accountability through independent internal audits, statutory audits by a reputed audit firm, external audits by local auditors, operational audits, mid-term evaluations, robust design-based monitoring, and regular peer reviews.

Question 35

Who receives the gifts?

Accepted Answer

World Vision India works with community leaders to develop a fair system for distributing items. In most cases, your gift is part of a larger programme in which a number of families and community members receive the same items-for example, notebooks for children, mosquito nets for families, water filters, and more. The community decides what would best support them.

Question 36

How are the gifts delivered?

Accepted Answer

Items you choose are purchased locally. This ensures that the products (for example, a cow) are well suited to the local environment, supports the local economy, and keeps transportation costs to a minimum.

Question 37

What is the Gift Catalogue?

Accepted Answer

World Vision India’s unique Gift Catalogue offers you several ways to give to those in need. From a school bag to a blanket to chicks, you can choose the gift that speaks to you. 
These gifts are carefully selected by our staff who live and work in the communities, and they are sure to transform the lives of those who receive them.

Question 38

How will I know my donation has made an impact?

Accepted Answer

Once you donate, you will receive updates on the progress of the need. Your donation reaches the project once the full amount is raised. After implementation, you will receive a report showing the impact your contribution has made in the lives of the recipients. You may also visit the project to witness the difference your support has made in the lives of the women and girls.

Question 39

Can I support more than one need at a time? Is there a minimum or maximum amount I can donate?

Accepted Answer

Yes, you can support any number of needs at a time and donate any amount. You may choose to fully fund a particular need or contribute a portion of the total amount required.

Question 40

Can I choose to fund a specific area of need, such as education, healthcare, or safety for women and girls?

Accepted Answer

Yes, the needs featured on this platform reflect the specific requirements of individuals-girls and single mothers from the communities we serve. You can choose any need you prefer to support.

Question 41

What is Back to School?

Accepted Answer

Back to School is World Vision India’s crowdfunding platform designed to raise funds for the educational needs of children from economically disadvantaged backgrounds in the communities we serve. These needs include notebooks, bicycles, higher education fees, school essentials, school infrastructure, and more.
As a crowdfunding platform, it allows multiple donors to contribute to a single need according to their capacity. 
It features a unique reporting mechanism through which you, as a donor, will be informed about how your gift has benefited the child or school.

Question 42

How does a crowdfunding platform work?

Accepted Answer

You can browse through the needs of children and schools in the communities that World Vision India supports. 
1. You may choose the need that resonates most with you.     
2. Contribute any amount towards the gift. 
3. When other donors contribute alongside you, the need will eventually be fulfilled. 
4. Regardless of how much you give, your contribution will be part of a meaningful change in someone’s life. 
5. All donors will receive a report detailing the impact of their contribution. 
You can bring hope to someone in need today.

Question 43

What is unique about Back to School?

Accepted Answer

These gifts are thoughtfully selected by our staff who live and work in the communities, ensuring they truly transform the lives of those who receive them.

Question 44

How do I know my money reaches the right people?

Accepted Answer

You can be fully assured that your donation reaches the intended recipients. Our staff are based in the communities, ensuring that every contribution is delivered to the right people at the right time. 
World Vision India upholds the highest standards of accountability through independent internal audits, statutory audits by a reputed audit firm, external audits by local auditors, operational audits, mid-term evaluations, robust design-based monitoring, and regular peer reviews.

Question 45

How can I be sure the beneficiaries are genuine and verified?

Accepted Answer

Our staff live and work in the communities we serve. Beneficiaries are carefully selected following thorough research and assessment by our team. You can be confident that they are genuine and verified.

Question 46

What is the purpose of the Women & Girl Child campaign?

Accepted Answer

The Women & Girl Child campaign is a crowdfunding initiative by World Vision India that aims to empower and uplift women and girls living in poverty and vulnerable conditions. 
The campaign focuses on addressing their most urgent needs ranging from access to education, healthcare, hygiene, and safety, to livelihood opportunities and social protection. By contributing, you help ensure the long-term well-being, dignity, and rights of women and girls in the communities we serve.

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